The Quran Hub | Contact Us

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HEADQUARTERS

483 Green Lanes, London N13 4BS,
United Kingdom










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Want to know more about our
online Qur'an tuition service?
Check out our FAQs down below!

Frequently Asked Questions

Why pay for a 1 to 1 tutor?

The benefits of having a one-to-one tutor is to be able to provide individual attention for your child that is tailored to their learning needs. We can get to work on your child’s learning through improvising on their strengths and weaknesses. A parent can be satisfied with frequent learning feedback that will contribute to progression in their learning.

What are your prices?

At The Quran Hub, we aim to make our fees affordable for parents. You can find the prices of our packages on our Student Application page.


Based on your chosen package, each child will have three 30/40-minutes lessons in a week, totalling an average of 12 lessons in a month. The monthly fee/amount is based upon 42 weeks of the academic year. The annual cost is then spread out between 12 months of the full year.


A small discount is applied for families with more than one sibling taught by the same tutor only, with upto 3 siblings in total. For more information on our fees or a breakdown on the prices, please check our fees policy here.

How do I book a tutor online?

Simply go to Our Tutors page here and select your preferred tutor. Upon selection, you will be able to send a message to the tutor directly from the website.

How do I know where to start my child’s learning?

If you are unsure of your child’s current level of learning, we’re able to take a trial assessment to ensure your child gets to the right level of the learning intended for them.

How do I know I am picking the right tutor for my child?

The Quran Hub gives the freedom to the parents to choose from our wide range of tutors. Simply read their profile and choose your preferred tutor. If you require any further assistance on choosing your child’s tutor, please contact us here on the 'Message' section of the Student Application form and our dedicated team will guide you to the most suitable tutor for your child.

I have completed the application form, is my child’s spot now confirmed?

As much as we would love to accommodate all applicants, we must work within our current means. Therefore, completion of the application form doesn’t guarantee a spot, successful applicants will be contacted via email to enrol formally on our madrasa programme. Priority are given to those who have paid our Admissions Fee as they will be added to our 'Waiting List'.

Can I see all madrasa related policies & procedures in advance?

Upon successful enrolment, you will receive a prospectus with the relevant policies & procedures. Should you wish to see other more general policies, please ask a member of the administration team.

How do I pay the fees?

Fees are paid directly to our business account, eithier via a Standing Order set up by yourself or a Direct Debit, through our partners GoCardless.


An email is sent out with all the details once your child is enrolled with us, with the relevant information on paying your fees. The 'Reference' for your payment transfer, would be 'TQH' followed by your child's Student ID (e.g. TQH A001), which will be used to track your payments every month. For monthly advance Standing Orders, we kindly request for fees to be paid within the 1st week of every month.


For more information including our bank details for your Standing Order setup, please reach out to us on WhatsApp or check our Fees Policy here.

What do the Tuition Fees contribute to?

The tuition fee is classed as donations (sadaqah) for the madrasa programme which covers:

  • Teacher's Compensation: To ensure fair remuneration for our dedicated educators.
  • Staff Expenses: Covering expenses such as DBS checks, training, and professional development.
  • Teaching Supplies: Providing necessary materials for effective instruction and learning.
  • Student Rewards: Offering gifts and prizes to acknowledge students' achievements and efforts.
  • Administrative Costs: Managing operations, website upkeep, administration, and enrolment procedures.

Any remaining balance is utilised for running & operations costs for the day-to-day functioning of The Quran Hub. Our fees are not for profit and are entirely used to serve the Muslim community through our organisation.

How do I know which year book is suitable for my child’s age?

You can find a guide to buying the right books for your child by going here.

Can I change my tutor if I am not satisfied?

Yes, you are able to change your tutor if you are not satisfied with your current tutor. Please contact us directly so we can help choose the right tutor for your child.

How long are your online sessions?

We provide a minimum 30 minutes, 1-to-1 sessions. Days and times are chosen by you. You can see the packages we offer on our Student Application page.

Do I need to buy any books for my child?

Yes, our enrolment emails will include the books your child will need and you will need to be sourcing books for both the Quranic & Islamic Studies portion from our partners Safar Publications and they will be available to parents/guardians at cost price. You are free to purchase them through us also but there will be an additional Service Charge.

Can the learning be tailored to the child’s needs?

Absolutely! Our one-to-one tuition is tailored to the individual needs of each child. We understand that every child has unique learning needs, and we tailor our teaching approach to ensure they receive the attention and support they require to thrive.

What syllabus does The Quran Hub use?

We currently use the Safar Publications syllabus for our teaching. Our teachers are experienced in knowing how to expertly teach these books. You can find more information on the syllabus here.

Will classes run during the Holidays/Ramadan?

No, unless agreed by the tutor to cover missed lessons during the academic term, that were rescheduled for the the holiday period; we operate in accordance to the academic calendar with the local term dates listed here. Classes will pause for Winter Break, leading into and during Ramadan, with a break for Eid-al-Fitr, Eid-al-Adha and the Summer Break. A madrasa calendar will be distributed upon enrolment. You can find our academic term dates here.

What learning platform does The Quran Hub use to deliver their online learning?

Our online lessons are facilitated through Zoom, registered as part of their Education Program under our verified organisation. To conduct our teaching, we utilise the Journey2Jannah islamic platform. This comprehensive platform incorporates interactive videos, online activities, educational games, rewards, and an array of engaging features designed to enhance the learning experience for our students.

What safeguarding procedures are there to ensure safe learning?

We are committed to ensuring a safe learning environment. To achieve this, we require camera-on lessons for active engagement, employ qualified and DBS-certified tutors, and train our educators in digital compliance & e-safety measures. Your data and your child's personal information is protected in accordance with GDPR guidelines and are regulated by the Information Commissioner's Office (ICO). We maintain a secure virtual environment, uphold a clear Code of Conduct, and provide reporting mechanisms for any concerns. These measures collectively ensure your child's safety and well-being throughout their educational journey with us.

What is the uniform policy for all our students?

At The Quran Hub we aim to deliver quality education side by side with tarbiyyah. Our online staff and students have a set protocol to adhere to when it comes to uniform. Our aim of having a uniform policy is to instill etiquettes in our learners, with the intention of acting upon the Sunnah dress code of the prophet ﷺ. Our uniform guide can be found here.

Is there someone I can contact if there are any issues?

Yes! You can try your first point of contact which would be your child's designated tutor, and speak to them briefly at the beginning or end of each session. You will be given a phone number to contact us during working hours, along with an email for us and the tutor working with your child.

How will my child’s progress be monitored, will there be regular assessments?

To ensure quality control and strong ethics in studies, our objective is to create a fun learning, Islamic environment. As an online educational platform, traditional in-person parental meetings are not conducted. Instead, we offer termly progress reports that highlight your child's advancements. Furthermore, our rigorous evaluation system, overseen by our assessors, encompasses assessments for achieved targets and proficiency levels across various educational materials. This approach is designed to ensure that your child attains and upholds the standards we have set.

Are your teachers qualified with DBS checks?

Part of our hiring process is that all teachers and staff involved in teaching undergo comprehensive screening procedures, including an enhanced DBS check, in addition to safeguarding and conduct training. We only hire tutors from the UK with academic qualifications. This rigorous approach guarantees the expertise and safety of our teaching staff.

How do I contact my child’s teacher?

You will be provided with the tutor's contact on your child's enrolment email and communication is limited to progress reports and rescheduling lessons.

Any admin queries including fees or complaints are managed through us and must be made to us via our phone number or email.

How will my child be assessed in their learning?

A online assessment will be conducted with a specialist subject teacher, and progression will be recorded and the student will progress to the next level